FIX MY IPHONE IT CRACKS AND DOESNT VIBRATE

My iPhone Vibrates and makes a cracing noise, I received a text while it was in silent mode and it made a vibrating cracking noise. It seemed better after a while, but today, it made the same noise and now, it doesn't vibrate at all. I've reset it, and still nothing.

Does anyone know how to fix it? Or is this a hardware issue?
This is a iPhone Hardware Problem and can be fixed at the only iPhone repair shop I would recomend